Free Shipping and Returns
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Diadem Icon V1 Graphite Paddle is the perfect expression of technology, innovation, and what may very well be the future of pickleball. Being Diadem's first foray into pickleball paddle manufacturing, the Icon brings with it a new perspective on the research and technology comprising today's paddles. Firstly, it features a slimmer-than-average polymer honeycomb core, at just 12mm thick (0.47"). A thin core usually means greater power; but hang on. The honeycomb cells in the Icon's core are also smaller-than-average in diameter, at just 8mm across. This is what Diadem refers to as "honeycomb density," a term we really haven't heard much in pickleball paddle manufacturing circles, which translates to a denser core and solid feel.
Next, Diadem mates this unique core to a face material comprised of high-grade, Japanese-sourced carbon fiber for soft-yet-powerful performance from the baseline. In addition to some pretty eye-catching graphics covering the face ("Miami Vice?!"), Diadem applies a proprietary "Spin RP" polyurethane coating which leaves the face slightly tacky, or sticky, and translates to an ability to spin pickleballs easily using adhesion rather than rough texture.
Finally, the entire outer edge of Diadem Icon's edge is protected by a unique, replaceable, 3-piece edge guard tacked onto the outer edge of the paddle. It's flush-mounted so it doesn't overlap the face and maximizes the usable striking surface of the paddle. Click here to find your Icon Paddle Replaceable Edge Guard Kit.
The Icon Graphite Pickleball Paddle from Diadem is offered in two weights, with the light version coming in at 7.8 oz. and the midweight version coming in at 8.1 oz. on average. The grip is a comfort max grip with a small 4 1/8" circumference wrapping a 5 1/4” long handle. The paddle’s overall length is 16", offering a little extra reach and versatility.
With Diadem's first major entry into the pickleball paddle market, the Icon Graphite is definitely ready to help you take your pickleball game to the next level.
Actual grip sizes may vary up to 1/8".
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